When you register your Pioneer Bonus Bucks Card, we use the personal information contained in your application form to issue you the Bonus Bucks Card. Once a Pioneer Bonus Bucks Card is issued to you, your personal information that is obtained through the application form is also used in the following ways:
to form part of the Pioneer marketing database from which Pioneer sends you information about Pioneer's products and services or Pioneer special offers that you may be interested in. to administer and service your Bonus Bucks account, including program correspondence and updates. it is also given to the corporate partners that participate in the Bonus Bucks program so that they can redeem your Bonus Bucks, issue you Bonus Bucks and so that they can also send you information about their own products and services or their own special offers that you may be interested in.
On the application form if you choose "No" to the question "Would you like to receive promotional material?” you are indicating to us that you would like to opt-out and not have your personal information form part of Pioneer's marketing database lists. If you choose "Yes" you are opting-in ("opting-in" means that you do want your personal information to form part of Pioneer's marketing database lists).
Except to our corporate partners that participate in the Bonus Bucks program (as described above), we will never disclose, sell or rent your personal information that is obtained through the Bonus Bucks application to any third parties. Sometimes we enter into business relationships with corporations who do not form part of the Bonus Bucks program but who will nonetheless provide Bonus Bucks program members with various promotional offers (such as discounts if you were to purchase their products or services); in this instance we will not provide such corporations with your personal information but will provide them with your registered Bonus Bucks account number so that they can confirm that you are a Bonus Bucks member should you contact them (in and of itself, a registered Bonus Bucks account number cannot identify anyone; but if you contact one of these corporations and they request that you confirm your registered Bonus Bucks account number and you then provide them with your name you will then be providing them with personal information which is at that time governed by their privacy policies and not the Pioneer privacy policy).
It is part of our contract with our corporate partners that participate in the Bonus Bucks program that they cannot disclose, sell or rent your personal information that is obtained through the Bonus Bucks program to any third parties. If you indicated on your Bonus Bucks application form that you would like to receive promotional material, you are at the same time consenting to the receipt of promotional material from our corporate partners that participate in the Bonus Bucks program; however, the use of that information for that purpose by our corporate partners once given to them by us is governed by their own privacy policies.
From time to time, Pioneer conducts promotional contests. If you enter a contest, we use the personal information contained on your entry form to conduct the contest and to award the prizes. The personal information that is stated on the entry form is also used to form part of Pioneer's marketing database lists. We will never disclose, sell or rent such information to any third parties.
Whenever you visit our website, certain anonymous visitor information is electronically collected about you as a result of a feature on your Internet browser called "cookies" (which are files that your Internet browser puts on your hard drive); for example, we capture the Internet provider's domain name and country that you came from (e.g., "sympatico.ca") and the paths taken as you move from page to page (i.e., your "click stream" activity). Cookies help us provide you with a better experience when you visit our Website by letting us know that you are a prior visitor and by allowing us to easily retrieve information that you may have previously provided to us. We do not use cookies to obtain your email address or any other personal information.
Your Internet browser should allow you to erase cookies from your hard drive, block all cookies or receive a warning before a cookie is stored.
Whenever a person contacts us, for example, through our Help Desk, we record all necessary personal information so that we can address the matter for which you have contacted us. This information will not form part of any marketing related database but will form part of our archive records that relate to you having contacted us and the action that was taken (for example, to record that you did contact us and how your matter was resolved).
If the purpose of your contacting us is to be placed on a mailing list or a database list (for example, to receive an email newsletter) your personal information will form part of a database from which Pioneer may send you information about Pioneer's products and services or Pioneer special offers that you may be interested in. We will never disclose, sell or rent such information to any third parties.